Shipping policy

Thank you for visiting and shopping at overlayss. Following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within [e.g., 1–3] business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or text.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Domestic	[e.g., 3–7] business days	$[e.g., 4.99 or Free over $50]
Expedited Domestic	[e.g., 1–3] business days	$[e.g., 14.99]
International Shipping	[e.g., 7–21] business days	Calculated at checkout

📌 Note: Delivery delays can occasionally occur due to customs processing, carrier delays, or peak holiday seasons.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours. You can track your package directly through the link provided in the email.

4. Customs, Duties, and Taxes

overlayss is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.).

5. Damages & Lost Packages

If you received your order damaged, or if it is lost in transit, please contact our support team immediately.

• Please save all packaging materials and damaged goods before filing a claim.

• Include your order number and photos of the damage so we can help you resolve the issue quickly.

6. Incorrect Shipping Addresses

We are not responsible for packages delivered to an incorrect address provided by the buyer. Please double-check your shipping information at checkout. If you notice an error, contact us immediately at [Your Support Email]. Once an order has been shipped, the address cannot be changed.

Questions?

If you have any questions about the delivery of your order, please reach out to us:

• Email: overlayssofficial@gmail.com

• Operating Hours: [e.g., Monday – Friday, 9 AM – 5 PM EST]